RECORDICAL

KNOWLEDGE BASE

GETTING STARTED

The Objective

I was tasked to develop a step-by-step guide article that empowers new users to begin using the platform confidently and independently, clearly understanding its core functionalities and resources available for assistance.

Resources

The Recordical Launch Team met regularly to collaborate on the value of the digital membership platform by organizing content, forums, and the purpose of the social component of the platform based on user research conducted in the previous year on audio creators’ pain points and needs.

Strategy

After reviewing the platform and scripting the Recordical Digital Tour & Tips video, I drafted the copy and content of the Get Started with Recordical Digital article keeping the following in mind.

  • Understand the user's pain points.

  • Guide the user step-by-step.

  • Use clear and concise copywriting

  • Use an informative tone and voice.

Tools & Review Process

The team tracked deadlines and assignments using Monday.com. The lead content writer completed the first round of the draft’s review. The head of the marketing department offered the final review and approval before publishing.

Next

COMMUNITY GUIDELINES